Welcome to the IT Onboarding & Tools Familiarization Course
This course is designed to provide you with a complete introduction to the essential IT systems, tools, and resources used within our company. Whether you are a new joiner or looking for a quick refresher, this program will guide you step-by-step through setting up and accessing all critical platforms needed for your work.
We will cover:
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Login setup for Gmail, your company email, and other key accounts.
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Access and usage of our website ticketing systems — Bugzilla and FogBugz — for reporting and tracking tasks or issues.
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Server logins and basic server access guidelines.
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Internal Wiki and Google Drive for knowledge sharing and file management.
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Installation of essential tools required for your role.
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OpenVPN setup for secure remote access to company resources.
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Slack setup for team communication and collaboration.
By the end of this course, you will be equipped to efficiently access, navigate, and utilize all our core IT tools, ensuring you can work productively from day one.
